Shipping policy
Currently, we are only able to ship to Malaysia and Singapore.
Orders are shipped directly from Korea to your address individually in Malaysia or Singapore. Please refer to the table below for international shipping fees.
International Shipping Fees
| Destination | Order Weight | Shipping Fee |
|---|---|---|
| West Malaysia | 0.1 – 0.3 kg | RM 25+ |
| 0.31 – 0.99 kg | RM 15+ | |
| 1 kg and above | FREE | |
| East Malaysia | 0.1 – 0.3 kg | RM 35+ |
| 0.31 – 2.499 kg | RM 20+ | |
| 2.5 kg and above | RM 10+ | |
| Singapore | 0.1 – 0.3 kg | SGD 10+ |
| 0.31 – 0.99 kg | SGD 5+ | |
| 1 kg and above | FREE |
Please Note:
Shipping fees are calculated at checkout based on the final order weight and destination. Kquest does not operate as a group order, shared EMS, or combined EMS service, and no second shipping payment is required after checkout.
For Preorder items, please refer to the description for the estimated delivery dates for your items to reach our Korea address. After that, it typically takes 5–7 business days to receive your order. We're doing our best to deliver it promptly for you.